Click on the product you want and then, at the bottom right of the page, click ‘Add to cart’. Where relevant, select the correct item size. The item will then automatically be added to your shopping basket.
You can either continue shopping, adding more than one item to your basket at any time.
Once you are ready to place your order, click on the ‘cart’ and then ‘checkout’.
You will then be asked to enter your delivery address for us to calculate the shipping costs. The order total will automatically be updated.
You will then be asked to enter your billing address and preferred payment method.
Once your order has been placed you will receive an email confirming receipt and your order number.
You can pay via an Paypal secure checkout using the following payment methods: PayPal Credit/Debit Card If you are having trouble placing your order or have any questions, please contact us at firstname.lastname@example.org
Please contact customer relations via Live Chat or phone to see if a cancellation is possible. Our Customer Relations Department is available from Monday to Friday, from 9am to 6pm, excluding bank holidays.
If cancellation is no longer possible, unwanted items would need to be returned per our returns policy. Alternatively, the parcel can also be refused upon arrival and our delivery partner will return the parcel to our warehouse, with no extra charges for you. As soon as it reaches our warehouse, you will receive a return confirmation email and a full refund on the same payment method used to place the order.
To see if cancellation is possible, please contact customer relations via Live Chat or phone. This would allow you to place a new order. If cancellation was not possible, please place a new order for the additional items.
Our return policy lasts 14 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The custom made or made to order items cannot be returned or exchanged.
Once you have selected all the items you wish to purchase, on the shopping bag page you can type the voucher code in the “ADD A VOUCHER CODE” field of the shopping bag and click on “APPLY CODE”. You will get a visual confirmation that your voucher code has been redeemed.
Please note that only one voucher can be redeemed per purchase. Redemption as part of a SALE or other offers or promotions, as well as combining vouchers with other discounts or product vouchers, is not possible. Orders made in the past, reduced products, Gift Cards, Annual and Limited Editions, The Murkas Remix Collection, and special sculptures are excluded.
Orders placed from Monday to Friday 16:00 GMT will be processed and shipped the following business day.
Orders placed on weekends and public holidays will be processed and shipped two business days later. No deliveries are made on weekends or public holidays.
Orders ship from the United Kingdom.
Standard delivery time (days after processing and shipping):
Standard Cost: £4.45. Free standard shipping over: £100.
Expedited shipping estimated delivery times (days after processing and shipping):
Express Cost: £25. Free expedited shipping over: £500.
Our delivery partners Royal Mail, UPS, DPD and GLS (Standard Service) handle all shipments in Europe. When ordered by the last delivery dates communicated, items will usually be delivered on time.
Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Murkas can assume no liability in such cases. We do not ship orders or schedule deliveries on public holidays therefore deliveries may take longer than expected during these periods.
On all orders over $100.00
Money back guarantee
100% secured checkout process